Tidewater Auto Glass provides a limited warranty for the following:

STATIONARY GLASS PARTS

  • What is Covered:Any manufacturer’s defect in the glass or any leaking or other defect related to the installation of stationary glass parts.
  • For how long:Lifetime of the Windshield unless otherwise noted.
  • Tidewater Auto Glass will:Repair the defect or replace and reinstall the stationary glass part at no cost to you.
  • What is not Covered:Any leakage or stress cracks caused by pre-existing rust, structural damage, or other damage caused before or after installation, or impact with foreign objects.

MOVABLE GLASS PARTS

  • What is Covered:Any manufacturer’s defect in the glass or any leaking or other defect DIRECTLY related to the installation of movable glass parts.
  • For how long:For one year from date of installation
  • Tidewater Auto Glass will:Repair the defect or replace and reinstall the movable glass part at no cost to you.
  • What is not Covered:Any leakage or stress cracks caused by pre-existing rust, structural damage, or other damage caused before or after installation, or impact with foreign objects.

WINDSHIELD CHIP REPAIR

  • What is Covered:Any crack or run from the original point of repair of your windshield as identified in the diagram below
  • For how long:Lifetime of the Windshield unless otherwise noted.
  • Tidewater Auto Glass will:Apply the amount you paid for the original chip repair of your windshield toward the replacement cost of a new windshield purchased from and installed by Tidewater Auto Glass
  • What is not Covered:Additional breakage or “spread” of an existing crack during the repair process.

Limitations: Except for the Limited Lifetime Warranty stated here, there are no express or implied warranties of any kind and no warranties of merchantability or fitness for particular purpose, and no warranty shall be implied by operations of law or otherwise. In no event shall Tidewater Auto Glass be liable for indirect, special, incidental or consequential damages of any kind, even if such damages are foreseeable and even if Tidewater Auto Glass has been advised of the possibility of such damages.